STEP 1. Receive Points Upon New Registration
Click 'Sign Up' on the top right corner of the main page.
Agree to the terms of service, then click 'Sign Up'!
Check your accumulated points!
STEP 2. Receive Points After Writing a Review
Go to 'My Page'!
Write a review! *Points will be credited after review approval by the administrator.
Check your accumulated points after review approval.
STEP 3. How to Use Points
Accumulated points can be used when purchasing classes.
* However, points may not be applicable to some products.
Restricted Items
* Regular Classes (NEXT PRODUCER, Main Classes, etc.)
* Beginner Classes (BEGINNER PRODUCER, Beginner Classes, etc.)
* Store Items (Speakers, Keyboards, Installation, etc.)
<Regular Classes>
After the class ends, lecture videos will be sent to the email address you provided within 2-3 days (excluding weekends and holidays).
<Special Lecture Products>
If it's a live lecture product, the videos will be sent to the email address you provided within 1-2 days from the purchase date (excluding weekends and holidays). If the live lecture has not yet taken place (Early Bird product), the videos will be sent to the email address you provided within 2-3 days after the live lecture concludes (excluding weekends and holidays).
Your assigned PD will provide the live link (either AfreecaTV or YouTube) and the entry password through the regular class notice board.
For smoother participation in regular classes, we recommend installing the AfreecaTV app and completing the registration in advance. Thank you!
1. Please click on "My Classes" at the top right corner of the homepage.
2. Click on the class you wish to attend to enter the class board.
3. Click on the "Join Live Session" button to start watching the lecture :)
STEP 1. Receiving Coupons
Click on 'Get Coupon' on the product page!
* The image above is for illustrative purposes and may differ from the actual product page.
Click the download button after verifying the coupon!
STEP 2. Applying Coupons
Click 'Apply Coupon' on the checkout page!
Select the coupon you want to use and apply it!
Verify the final order amount with the applied coupon!
STEP 3. Checking Coupons
Go to 'My Page'!
You can check your available coupons under 'My Coupons'!
To change your password:
1. Log in to the homepage.
2. Click on "MY PAGE" at the top right corner.
3. Go to “Edit Profile".
4. You should find an option to change your password there.
To find your ID or reset your password:
1. Visit the homepage and click on "Login" at the top right corner.
2. Select "Find ID" or "Find Password".
Note:
1. When using email to find your ID or reset your password, ensure your email address is correct.
2. If you don't receive an email, please check your spam folder.
Click on the profile at the top right corner of the homepage, enter [my account], and then click [delete account] in the middle of the left side.
[Notice]
1. You cannot cancel your account deactivation request once submitted.
2. After account deactivation, you cannot re-register. (You can register again after your account information is deleted.)
3. Points and coupons you have will be automatically forfeited upon account deactivation.
4. If you re-register after account deactivation, you will be considered a new member, and your previous member information, order history, accumulated points, and coupons will not be restored.
According to Gamsung Sound's refund policy, we assist with refunds under the following circumstances.
1. (EARLY BIRD) Lecture Product: Before the start of the live special lecture.
2. Lecture Product: Before the delivery of materials.
3. Beginner/Regular Classes: Before the delivery of pre-course materials.
※ (OPEN-Lecture Product) allows immediate viewing upon purchase and is non-refundable. ※ All materials are non-refundable once they have been delivered.
For inquiries regarding refunds and cancellations, please contact us via the KakaoTalk channel provided here:
If you wish to cancel your class subscription, please contact us via the KakaoTalk channel provided here: http://pf.kakao.com/_bKNJxb/chat
Important Notes:
1. Canceling after the class has started incurs a penalty fee.
2. The penalty fee amounts to 10% of the remaining tuition fees for the remaining class sessions.
3. No penalty fee applies if you cancel before the class starts.
4. Refund eligibility depends on whether pre-course materials have been sent:
* If pre-course materials have been sent: No refund.
* If pre-course materials have not been sent: Refund is possible.
5. Unpaid tuitions fees will be incurred if you are absent without cancellation
CONTACT | |
Main Number | 02-443-5000 |
Extension Number | 1 - Class Inquiries 2 - Payment Inquiries 3 -Connect to Data and Tech Support Team 4 - Marketing Inquiries 5 - To connect to a customer service representative and for other inquiries, please use the Gamsung Sound Kakao Channel |
Weekdays from 10:00 AM to 7:00 PM (Lunch Break from 1:00 PM to 2:00 PM) Closed on weekends and public holidays | |
Email Inquiries | officecs@gamsungsound.com |
Souce Korea Co., Ltd. CEO: Soyoung Park
Business Registration Number : 783-88-01607 [Business Registration Verification]
Address: 188 Samyang-ro, Yura Building 4F, Gangbuk-gu, Seoul
Online Sales Registration Number : 2021-서울강북-1074
ⓒ SOUCE KOREA CO., Ltd. All rights reserved.
![]() | CONTACT | Main Number | 02-443-5000 |
Extension Number | 1 - Class Inquiries 2 - Payment Inquiries 3 - Connect to Data and Tech Support Team 4 - Marketing Inquiries 5 - To connect to a customer service representative and for other inquiries, please use the Gamsung Sound Kakao Channel | ||
Weekdays 10:00 AM to 7:00 PM (Break 1:00 PM to 2:00 PM) Closed on Weekends and Public Holidays | |||
Email Inquiries | officecs@gamsungsound.com |
SOUCE KOREA CO., Ltd. | CEO: Soyoung Park | 783-88-01607 [Business Registration Verification] | 188 Samyang-ro, Yura Building 4F, Gangbuk-gu, Seoul | Online Sales Registration Number : 2021-서울강북-1074 |
ⓒ SOUCE KOREA CO., Ltd. All rights reserved. |